Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with high-quality, made-to-order products. Please take note of the following details regarding our shipping process:

Production Time: All of our products are made to order and are produced once an order is placed. Please allow approximately 7 business days for your order to be produced before it is shipped. Production time may vary slightly depending on demand or product type, but we will keep you informed every step of the way.

Shipping Time: After production, your order will be shipped via our trusted shipping partners. Shipping times may vary based on your location, but typically range from 5-10 business days for domestic orders and 10-20 business days for international orders. Please note that shipping delays may occur due to factors outside of our control, such as weather, customs processing, or carrier delays.

Shipping Method: Your products will be shipped directly from our suppliers or production partners. As a result, you may receive multiple packages if your order contains items from different suppliers as we have multiple production locations. 

Order Tracking: Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your delivery. If you do not receive tracking information within 7 business days of placing your order, please feel free to contact us for an update.

Shipping Costs: Shipping costs are calculated at checkout based on the destination and size of your order. We offer competitive rates to ensure you receive the best value.

Thank you for your patience and understanding as we work to create your product. If you have any questions or concerns, don’t hesitate to reach out to us at seventharrowco@gmail.com